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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Legislative requirementsmay relate to: | applicable commonwealth, state and territory legislation which affects work such as: workplace safety environmental issues equal employment opportunity industrial relations anti-discrimination and diversity Australian Communications Authority cabling standards Australian building codes and regulations Australian standards and quality assurance requirements award and enterprise agreements evidence collection freedom of information licensing arrangements and certification requirements privacy requirements relevant industry codes of practice telecommunications trade practices. |
Organisational requirements may relate to: | access and equity policies, principles and practices business and performance plans client service standards code of conduct, code of ethics communication and reporting procedures complaint and dispute resolution procedures emergency and evacuation procedures employer and employee rights and responsibilities Occupational Health and Safety (OHS) policies, procedures and programs own role, responsibility and authority personal and professional development privacy and confidentiality of information quality assurance and continuous improvement processes and standards resource parameters and procedures roles, functions and responsibilities of security personnel storage and disposal of information. |
Assignment instructionsmay include: | access to site and specific site requirements equipment, tools and material requirements personal protection clothing and equipment requirements reporting requirements specific client requirements: budget constraints equipment and system types equipment locations and positions installation procedures and schedule monitoring requirements service and maintenance system capabilities and functions warranties or guarantees. timeframes work schedules work tasks and procedures. |
Client objectivesmay relate to: | conformance with insurance requirements legal, regulatory or industry requirements protection of persons, property or assets. |
Site access and specific site requirementsmay relate to: | access and egress points access codes, keys or passes building codes and regulations heritage requirements noise control obtaining security clearance OHS requirements time of access to site union requirements. |
Site assessmentmay involve identifying: | access and egress patterns determination of site availability and access existing security equipment and systems floor plan floor plan identification of security risk areas and weak points site assessment to ensure correct positioning of equipment site restrictions and regulations type and condition of building structures. |
Assessmentdocumentationmay include: | checklists client briefs existing security equipment and systems floor plans recommendations specifications written and electronic reports. |
Security risks factorsmay relate to: | adequacy of street lighting break-in burglary client habits eg doors left unlocked deliberate or accidental damage entry points screened from public view external doors without deadlocks or with hinges opening outward neighbourhood crime rating pilferage proximity of other buildings sabotage theft threats of loss, harm or damage to persons or property traffic flow trespass unauthorised access unsecured windows and doors vandalism. |
Interpersonal techniques may involve: | active listening being non-judgemental being respectful and non-discriminatory constructive feedback control of tone of voice and body language culturally aware and sensitive use of language and concepts demonstrating flexibility and willingness to negotiate effective verbal and non-verbal communication maintaining professionalism providing sufficient time for questions and responses reflection and summarising two-way interaction use of plain English use of positive, confident and cooperative language. |
Social and cultural differencesmay relate to: | dress and personal presentation food language religion social conventions traditional practices values and beliefs. |
Suitabilityof options include considerations of: | aesthetics of environment area usage environmental hazards: air conditioners animals and rodents lighting equipment specifications and limitations dimensions of areas to be secured. |
Schematicsmay relate to: | cable routes control panel locations fixtures frame location locations of detectors power points security system component positioning switchboards telephone mainframes. |
Placement and positioningof security systems may be: | external under eaves on external beams on walls on windows under floors within ceilings or vents within concrete pores within doors within walls. |
Relevant personsmay include: | clients colleagues engineers and technicians equipment and systems manufacturers security consultants security personnel site managers or project managers supervisor. |
Business equipment and technology may include: | calculators facsimile machines internet personal schedulers photocopiers printers standard commercial computer software and hardware telephones. |
Clear and accuratedocumentation may relate to: | drawing title and details inclusion of dimensions and other measurements key providing explanation for symbols or abbreviations used plans drawn to scale use of standard drawing and drafting symbols. |
Information and materialsmay include: | assignment instructions floor plans reports schedules schematic drawings. |